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This is very common and can mean a number of things.
Check that your cable from the dish to the SatKing DVBS2 800CA Vast receiver is connected correctly. Check that your signal levels and LNB settings are correct by go into signal finding menu. Follow the prompts as you head through the menu.
If you still having trouble and have contacted your dealer, then contact SatKing on 039553 3399.
This may occur when you travel from one region to the next. To check what region your SatKing DVBS2 800ca Vast receiver is set to follow these easy steps.
If it's not the region you are located in, simply adjust by highlighting the region. And, changing with area with the left or right arrows on your remote.
The remote control of the SatKing DVBS2-800CA can take over the main controls of your TV remote control, no need for 2 remote controls any more.
The 800CA is a single tuner STB so it is only possible to record and watch another program on the same transponder (group of channels). To see what channels are on a TP just press the OK button and this pulls up a short list of channels and down the bottom of the list is the TP frequency. As you scroll up and down you can see what channels are on the which TP. Any channels that are on the same TP that you are recording you can watch.
As example: If you are recording Imparja South on 12567MHz you can watch any other channel on 12567MHz like GO! South, this is the same for all single tuner VAST receivers.
The card is not inserted correctly, partially pull the card out and then fully re-insert. The card is located behind the card door on the right hand side of the box.